StudentsStudent Help

Help with popular questions can be found using the navigation on the left.

Course "Not Currently Available"?
If the link to your course is not active and it says “not currently available” next to the title, you are registered for the course, but your instructor has not yet made the course available to students in Blackboard. Please contact your instructor to find out if/when it will be made available. Not all instructors use Blackboard.

How do I access my Blackboard courses?
All Blackboard courses are now available in the myMason Portal. After logging into, you will see a Courses Tab at the top right. From there you will currently see a Course List.

How long are courses sites available in myMason?
Availability of previous semester course sites is up to your instructor. Contact your instructor is a course is marked "not currently available" or "unavailable." All course sites are permanently deleted from the system two years after a course ends.

Are you looking for quick help about Blackboard? Watch Student Help Videos >

Supported Browser for Blackboard »

If you can not log in to myMason please contact the ITS Support Center at (703) 993-8870 or reset your Mason NetID password at

For walk in support, visit the Collaborative Learning Hub in the Johnson Center, Room 311/(703) 993-3141

If you have additional questions regarding Blackboard or other course tools, please use the Contact Us link above. Allow 24 hours for a response.