Ultra: Collaborate Ultra Help

    Student Guide

    Collaborate Ultra: Participant >

    Recommended Browsers

    Chrome or Firefox are the recommended browser, and only browsers that supports screen sharing. Other browser require Flash to be installed. See the following on recommended browsers.

    Audio & Video Troubleshooting

    You must give the browser permission to use audio and video to participate in a session. See More >

    Profile Images

    Users must have a myMason profile image before adding/editing a profile image in Collaborate Ultra.


    Where do you view recorded sessions? Back in your Blackboard Course or Organization, in the Collaborate Ultra tool, click the Menu button and change to Recordings. If you don't see a recording, change "Show Recent Recordings" to "Show Recordings in a Range."

    Chat is available by clicking the purple tab at the bottom right of the recording (chat is only available for recordings made after Feb. 4, 2017).